Lacy, S., & Norfolk, D. (2014). Configuration management: Expert guidance for IT service managers and practitioners (Revised edition.). BCS.
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Chicago Style (17th ed.) Citation
Lacy, Shirley, and David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. Swindon: BCS, 2014.
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MLA (9th ed.) Citation
Lacy, Shirley, and David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. BCS, 2014.
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Warning: These citations may not always be 100% accurate.