Meinl, M. E. (2014). Electronic complaints: An empirical study on British English and German complaints on eBay. Frank & Timme.
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Citação norma Chicago
Meinl, Marja E. Electronic Complaints: An Empirical Study on British English and German Complaints on EBay. Berlin: Frank & Timme, 2014.
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Citação norma MLA
Meinl, Marja E. Electronic Complaints: An Empirical Study on British English and German Complaints on EBay. Frank & Timme, 2014.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.