Shankar, C. (2014). Customer success with Microsoft Dynamics Sure Step. Packt Publishing.
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Chicago-čujuhus (17. p.)
Shankar, Chandru. Customer Success with Microsoft Dynamics Sure Step. Birmingham, England: Packt Publishing, 2014.
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MLA-čujuhus (9. p.)
Shankar, Chandru. Customer Success with Microsoft Dynamics Sure Step. Packt Publishing, 2014.
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