APA način citiranja (7. izdanje)
Couzin, G., & Grappone, J. (2014). Five stars: Putting online reviews to work for your business. Wiley.
Čikaški stil citiranja (17. izdanje)
Couzin, Gradiva, i Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Indianapolis: Wiley, 2014.
MLA način citiranja (9. izdanje)
Couzin, Gradiva, i Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Wiley, 2014.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.