Capelle, R. G. (2014). Optimizing organization design: A proven approach to enhance financial performance, customer satisfaction and employee engagement. Jossey Bass.
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Tohutoru Kātū Chicago (17th ed.)
Capelle, Ronald G. Optimizing Organization Design: A Proven Approach to Enhance Financial Performance, Customer Satisfaction and Employee Engagement. San Francisco: Jossey Bass, 2014.
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Tohutoro MLA (9th ed.)
Capelle, Ronald G. Optimizing Organization Design: A Proven Approach to Enhance Financial Performance, Customer Satisfaction and Employee Engagement. Jossey Bass, 2014.
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