Tuominen, K., & Vaso, J. (2012). The EFQM excellence model for educational institutions: Self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? Benchmarking.
Chicago-referens (17:e uppl.)Tuominen, Kari, och Juha Vaso. The EFQM Excellence Model for Educational Institutions: Self-assessment Work Book : 34 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? [Turku, Finland]: Benchmarking, 2012.
MLA-referens (9:e uppl.)Tuominen, Kari, och Juha Vaso. The EFQM Excellence Model for Educational Institutions: Self-assessment Work Book : 34 Probing Questions and Contrasting Pairs of Examples : What Separates the Successful from the Average? Benchmarking, 2012.