Kerzner, H. (2013). Project management metrics, KPIs, and dashboards: A guide to measuring and monitoring project performance (2nd ed.). John Wiley & Sons, Inc..
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Citação norma Chicago
Kerzner, Harold. Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance. 2nd ed. Hoboken, NJ: John Wiley & Sons, Inc., 2013.
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Citação norma MLA
Kerzner, Harold. Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance. 2nd ed. John Wiley & Sons, Inc., 2013.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.