Citazione Stile APA (7a Edizione)
ebrary, Inc, & Edvardsson, B. (2006). Involving customers in new service development. Imperial College Press ; Distributed by World Scientific Publishing Co..
Citazione stile Chigago Style (17a edizione)
ebrary, Inc, e Bo Edvardsson. Involving Customers in New Service Development. London : Hackensack, NJ ; London: Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.
Citatione MLA (9a ed.)
ebrary, Inc, e Bo Edvardsson. Involving Customers in New Service Development. Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.