Cita APA (7th ed.)
ebrary, Inc, & Edvardsson, B. (2006). Involving customers in new service development. Imperial College Press ; Distributed by World Scientific Publishing Co..
Cita Chicago (17th ed.)
ebrary, Inc, i Bo Edvardsson. Involving Customers in New Service Development. London : Hackensack, NJ ; London: Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.
Cita MLA (9th ed.)
ebrary, Inc, i Bo Edvardsson. Involving Customers in New Service Development. Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.
Atenció: Aquestes cites poden no estar 100% correctes.