Varghese, D. (2013). Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide: A practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam. Packt Publishing.
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Varghese, Danny. Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide: A Practical Guide on How to Use and Manage Microsoft Dynamics CRM 2011 That Focuses on Helping You to Pass the Microsoft Certification Exam. Birmingham, England: Packt Publishing, 2013.
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Varghese, Danny. Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide: A Practical Guide on How to Use and Manage Microsoft Dynamics CRM 2011 That Focuses on Helping You to Pass the Microsoft Certification Exam. Packt Publishing, 2013.
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