APA-referens (7:e uppl.)
Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. Wiley.
Chicago-referens (17:e uppl.)
Baines, Tim, och Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: Wiley, 2013.
MLA-referens (9:e uppl.)
Baines, Tim, och Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Wiley, 2013.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.