Citace podle APA (7th ed.)
Qiang, N., & Wolff, M. (2009). Dissatisfied customers: Chinese business institute students speak out. Nova Science Publishers.
Citace podle Chicago (17th ed.)
Qiang, Niu, a Martin Wolff. Dissatisfied Customers: Chinese Business Institute Students Speak Out. New York: Nova Science Publishers, 2009.
Citace podle MLA (9th ed.)
Qiang, Niu, a Martin Wolff. Dissatisfied Customers: Chinese Business Institute Students Speak Out. Nova Science Publishers, 2009.
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