Sturdy, G. R. (2012). Customer relationship management using business intelligence. Cambridge Scholars Pub..
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Tohutoru Kātū Chicago (17th ed.)
Sturdy, Graham R. Customer Relationship Management Using Business Intelligence. Newcastle upon Tyne: Cambridge Scholars Pub., 2012.
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Tohutoro MLA (9th ed.)
Sturdy, Graham R. Customer Relationship Management Using Business Intelligence. Cambridge Scholars Pub., 2012.
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