Parmenter, D. (2012). Key performance indicators for government and non profit agencies: Implementing winning KPIs. John Wiley & Sons.
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Chicago Style (17th ed.) Citation
Parmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. Hoboken, N.J.: John Wiley & Sons, 2012.
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MLA (9th ed.) Citation
Parmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. John Wiley & Sons, 2012.
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Warning: These citations may not always be 100% accurate.