Style de citation APA (7e éd.)
Taylor, G. M. (2009). Lean six sigma service excellence: A guide to green belt certification and bottom line improvement. J. Ross Pub..
Style de citation Chicago (17e éd.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. Ft. Lauderdale, Fla.: J. Ross Pub., 2009.
Style de citation MLA (9e éd.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. J. Ross Pub., 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.