Cita APA (7a ed.)
Taylor, G. M. (2009). Lean six sigma service excellence: A guide to green belt certification and bottom line improvement. J. Ross Pub..
Cita Chicago Style (17a ed.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. Ft. Lauderdale, Fla.: J. Ross Pub., 2009.
Cita MLA (9a ed.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. J. Ross Pub., 2009.
Precaución: Estas citas no son 100% exactas.