Lua APA (7ú heag.)
Taylor, G. M. (2009). Lean six sigma service excellence: A guide to green belt certification and bottom line improvement. J. Ross Pub..
Lua i Stíl Chicago (17ú heag.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. Ft. Lauderdale, Fla.: J. Ross Pub., 2009.
Lua MLA (9ú heag.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. J. Ross Pub., 2009.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.