APA-čujuhus (7. p.)
Taylor, G. M. (2009). Lean six sigma service excellence: A guide to green belt certification and bottom line improvement. J. Ross Pub..
Chicago-čujuhus (17. p.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. Ft. Lauderdale, Fla.: J. Ross Pub., 2009.
MLA-čujuhus (9. p.)
Taylor, Gerald M. Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement. J. Ross Pub., 2009.
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