Ludlow, R., & Panton, F. (1992). The essence of effective communication. Prentice Hall.
Cita Chicago (17th ed.)Ludlow, Ron, i Fergus Panton. The Essence of Effective Communication. New York: Prentice Hall, 1992.
Cita MLA (9th ed.)Ludlow, Ron, i Fergus Panton. The Essence of Effective Communication. Prentice Hall, 1992.
Atenció: Aquestes cites poden no estar 100% correctes.