Knouse, S. B. (1998). Human resources management perspectives on TQM: Concepts and practices. Vanity books international.
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Citação norma Chicago
Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. New Delhi: Vanity books international, 1998.
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Citação norma MLA
Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. Vanity books international, 1998.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.