Knouse, S. B. (1998). Human resources management perspectives on TQM: Concepts and practices. Vanity books international.
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Tohutoru Kātū Chicago (17th ed.)
Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. New Delhi: Vanity books international, 1998.
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Tohutoro MLA (9th ed.)
Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. Vanity books international, 1998.
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