Kirkpatrick, D. L. (1985). How to manage change effectively. Jossey-Bass.
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Citação norma Chicago
Kirkpatrick, Donald L. How to Manage Change Effectively. San Francisco: Jossey-Bass, 1985.
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Citação norma MLA
Kirkpatrick, Donald L. How to Manage Change Effectively. Jossey-Bass, 1985.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.