APA (7e ed.) Bronvermelding
Evenson, R. (2012). Customer service management training 101: Quick and easy techniques that get great results. American Management Association.
Chicago (17e ed.) Bronvermelding
Evenson, Renee. Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results. New York: American Management Association, 2012.
MLA (9e ed.) Bronvermelding
Evenson, Renee. Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results. American Management Association, 2012.
Let op: Deze citaties zijn niet altijd 100% accuraat.