Lederman, M. T. (2012). The 11 laws of likability: Relationship networking- because people do business with people they like. American Management Association.
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Chicago-viite (17. p.)
Lederman, Michelle Tillis. The 11 Laws of Likability: Relationship Networking- Because People Do Business with People They like. New York: American Management Association, 2012.
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MLA-viite (9. p.)
Lederman, Michelle Tillis. The 11 Laws of Likability: Relationship Networking- Because People Do Business with People They like. American Management Association, 2012.
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