Tohutoro APA (7th ed.)
Mastracci, S. H., Guy, M. E., & Newman, M. A. (2012). Emotional labor and crisis response: Working on the razor's edge. M.E. Sharpe.
Tohutoru Kātū Chicago (17th ed.)
Mastracci, Sharon H., Mary E. Guy, me Meredith A. Newman. Emotional Labor and Crisis Response: Working on the Razor's Edge. Armonk, N.Y.: M.E. Sharpe, 2012.
Tohutoro MLA (9th ed.)
Mastracci, Sharon H., et al. Emotional Labor and Crisis Response: Working on the Razor's Edge. M.E. Sharpe, 2012.
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