Chan, J. F. (2002). Communication skills for managers (5th ed.). American Management Association.
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Chicago Style (17th ed.) Zitazioa
Chan, Janis Fisher. Communication Skills for Managers. 5th ed. [Saranac Lake, N.Y. ]: American Management Association, 2002.
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MLA (9th ed.) Zitazioa
Chan, Janis Fisher. Communication Skills for Managers. 5th ed. American Management Association, 2002.
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Kontuz: berrikusi erreferentzia hauek erabili aurretik.