Cita APA (7th ed.)
Broker, B., & Brocka, S. M. (1993). Essentials of quality management. Irwin.
Cita Chicago (17th ed.)
Broker, Bruce, i Suzanne M. Brocka. Essentials of Quality Management. USA: Irwin, 1993.
Cita MLA (9th ed.)
Broker, Bruce, i Suzanne M. Brocka. Essentials of Quality Management. Irwin, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.