Kouzes, J. M., & Posner, B. Z. (1993). Credibility: How leaders gain and lose it, why people demand it. Jossey-Bass Publishers.
Cita Chicago (17th ed.)Kouzes, James M., i Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. San Francisco: Jossey-Bass Publishers, 1993.
Cita MLA (9th ed.)Kouzes, James M., i Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. Jossey-Bass Publishers, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.