McCaughan, N., Palmer, B., Hampden-Turner, C., & Sparks, I. (2004). Systems thinking for harassed managers. Karnac Books.
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Citação norma Chicago
McCaughan, Nano, Bernard Palmer, Charles Hampden-Turner, and Ian Sparks. Systems Thinking for Harassed Managers. London: Karnac Books, 2004.
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Citação norma MLA
McCaughan, Nano, et al. Systems Thinking for Harassed Managers. Karnac Books, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.