Jacobs, D., Sheridan, G., & González, J. P. (2011). Shockproof: How to hardwire your business for lasting success. Wiley.
Citação norma ChicagoJacobs, Debra, Garrett Sheridan, and Juan Pablo González. Shockproof: How to Hardwire Your Business for Lasting Success. Hoboken, N.J.: Wiley, 2011.
Citação norma MLAJacobs, Debra, et al. Shockproof: How to Hardwire Your Business for Lasting Success. Wiley, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.