APA-viite (7. p.)
Murray, J., & Shaughnessy, B. P. (2011). Using CiviCRM: Develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM. Packt Open Source Pub..
Chicago-viite (17. p.)
Murray, Joseph, ja Brian P. Shaughnessy. Using CiviCRM: Develop and Implement a Fully-functional, Systematic CRM Plan for Your Organization Using CiviCRM. Birmingham, UK: Packt Open Source Pub., 2011.
MLA-viite (9. p.)
Murray, Joseph, ja Brian P. Shaughnessy. Using CiviCRM: Develop and Implement a Fully-functional, Systematic CRM Plan for Your Organization Using CiviCRM. Packt Open Source Pub., 2011.
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