Bormann, E. G. (1992). Effective small group communication (5th.ed.). Burgess.
Cita Chicago (17th ed.)Bormann, Ernest G. Effective Small Group Communication. 5th.ed. Minneapolis: Burgess, 1992.
Cita MLA (9th ed.)Bormann, Ernest G. Effective Small Group Communication. 5th.ed. Burgess, 1992.
Atenció: Aquestes cites poden no estar 100% correctes.