Scott, M. L., & Duff, T. (2010). IBM Lotus Sametime 8 essentials: A user's guide : mastering online enterprise communication with this collaborative software. Packt Pub..
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Citação norma Chicago
Scott, Marie L., and Thomas Duff. IBM Lotus Sametime 8 Essentials: A User's Guide : Mastering Online Enterprise Communication with This Collaborative Software. Birmingham, U.K.: Packt Pub., 2010.
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Citação norma MLA
Scott, Marie L., and Thomas Duff. IBM Lotus Sametime 8 Essentials: A User's Guide : Mastering Online Enterprise Communication with This Collaborative Software. Packt Pub., 2010.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.