APA (7th ed.) Citation

Schonlau, M., Fricker, R. D., & Elliott, M. N. (2002). Conducting research surveys via e-mail and the Web. Rand.

Chicago Style (17th ed.) Citation

Schonlau, Matthias, Ronald D. Fricker, and Marc N. Elliott. Conducting Research Surveys via E-mail and the Web. Santa Monica, Calif.: Rand, 2002.

MLA (9th ed.) Citation

Schonlau, Matthias, et al. Conducting Research Surveys via E-mail and the Web. Rand, 2002.