ebrary, Inc, & Lee, G. (2010). Business process management of Japanese and Korean companies. World Scientific.
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Citação norma Chicago
ebrary, Inc, and Gunyung Lee. Business Process Management of Japanese and Korean Companies. Hackensack, N.J.: World Scientific, 2010.
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Citação norma MLA
ebrary, Inc, and Gunyung Lee. Business Process Management of Japanese and Korean Companies. World Scientific, 2010.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.