APA-referens (7:e uppl.)

Appannaiah, H. R. (2010). Services management (Rev. ed.). Himalaya Pub. House.

Chicago-referens (17:e uppl.)

Appannaiah, H. R. Services Management. Rev. ed. Mumbai [India]: Himalaya Pub. House, 2010.

MLA-referens (9:e uppl.)

Appannaiah, H. R. Services Management. Rev. ed. Himalaya Pub. House, 2010.