Appannaiah, H. R. (2010). Services management (Rev. ed.). Himalaya Pub. House.
Chicago (17e ed.) BronvermeldingAppannaiah, H. R. Services Management. Rev. ed. Mumbai [India]: Himalaya Pub. House, 2010.
MLA (9e ed.) BronvermeldingAppannaiah, H. R. Services Management. Rev. ed. Himalaya Pub. House, 2010.
Let op: Deze citaties zijn niet altijd 100% accuraat.