Appannaiah, H. R. (2010). Services management (Rev. ed.). Himalaya Pub. House.
Cita Chicago Style (17a ed.)Appannaiah, H. R. Services Management. Rev. ed. Mumbai [India]: Himalaya Pub. House, 2010.
Cita MLA (9a ed.)Appannaiah, H. R. Services Management. Rev. ed. Himalaya Pub. House, 2010.
Precaución: Estas citas no son 100% exactas.