Cita APA (7th ed.)

Ramachandra, K., Chandrashekara, B., & Shivakumar, S. (2010). Services management: (including skill development) (Rev. ed.). Himalaya Pub. House.

Cita Chicago (17th ed.)

Ramachandra, K., B. Chandrashekara, i S. Shivakumar. Services Management: (including Skill Development). Rev. ed. Mumbai [India]: Himalaya Pub. House, 2010.

Cita MLA (9th ed.)

Ramachandra, K., et al. Services Management: (including Skill Development). Rev. ed. Himalaya Pub. House, 2010.