APA(7版)引用形式
Schmitt, B. (2003). Customer experience management: A revolutionary approach to connecting with your customers. Wiley.
Chicagoスタイル(17版)引用形式
Schmitt, Bernd. Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers. New York: Wiley, 2003.
MLA(9版)引用形式
Schmitt, Bernd. Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers. Wiley, 2003.
警告: この引用は必ずしも正確ではありません.