Sterne, J. (2010). Social media metrics: How to measure and optimize your marketing investment. Wiley.
芝加哥风格引文Sterne, Jim. Social Media Metrics: How to Measure and Optimize Your Marketing Investment. Hoboken, N.J.: Wiley, 2010.
MLA引文Sterne, Jim. Social Media Metrics: How to Measure and Optimize Your Marketing Investment. Wiley, 2010.
警告：这些引文格式不一定是100％准确.