APA (7e ed.) Bronvermelding
ebrary, Inc, & Raab, G. (2008). Customer relationship management: A global perspective. Gower.
Chicago (17e ed.) Bronvermelding
ebrary, Inc, en Gerhard Raab. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.
MLA (9e ed.) Bronvermelding
ebrary, Inc, en Gerhard Raab. Customer Relationship Management: A Global Perspective. Gower, 2008.
Let op: Deze citaties zijn niet altijd 100% accuraat.