Cita APA (7a ed.)
ebrary, Inc, & Raab, G. (2008). Customer relationship management: A global perspective. Gower.
Cita Chicago Style (17a ed.)
ebrary, Inc, y Gerhard Raab. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.
Cita MLA (9a ed.)
ebrary, Inc, y Gerhard Raab. Customer Relationship Management: A Global Perspective. Gower, 2008.
Precaución: Estas citas no son 100% exactas.