ebrary, Inc, & Raab, G. (2008). Customer relationship management: A global perspective. Gower.
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Chicago Style (17th ed.) Citation
ebrary, Inc, and Gerhard Raab. Customer Relationship Management: A Global Perspective. Aldershot, Hampshire, England ; Burlington, VT: Gower, 2008.
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MLA引文
ebrary, Inc, and Gerhard Raab. Customer Relationship Management: A Global Perspective. Gower, 2008.
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警告：這些引文格式不一定是100％准確.