Harris, I., Hillebrand, F., Holley, K., & Trosby, F. (2010). Short message service (SMS): The creation of personal text messaging. Wiley.
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Citação norma Chicago
Harris, Ian, Friedhelm Hillebrand, Kevin Holley, and Finn Trosby. Short Message Service (SMS): The Creation of Personal Text Messaging. Chichester, West Sussex, U.K. ; Hoboken, NJ: Wiley, 2010.
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Citação norma MLA
Harris, Ian, et al. Short Message Service (SMS): The Creation of Personal Text Messaging. Wiley, 2010.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.