Tohutoro APA (7th ed.)
Ogiermann, E. (2009). On apologising in negative and positive politeness cultures. John Benjamins Pub. Company.
Tohutoru Kātū Chicago (17th ed.)
Ogiermann, Eva. On Apologising in Negative and Positive Politeness Cultures. Philadelphia, Pa. ; Amsterdam: John Benjamins Pub. Company, 2009.
Tohutoro MLA (9th ed.)
Ogiermann, Eva. On Apologising in Negative and Positive Politeness Cultures. John Benjamins Pub. Company, 2009.
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