Effective apology mending fences, building bridges, and restoring trust /

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Kador, John
Kaituhi rangatōpū: ebrary, Inc
Hōputu: Tāhiko īPukapuka
Reo:Ingarihi
I whakaputaina: San Francisco : Berrett-Koehler Publishers, 2009.
Putanga:1st ed.
Rangatū:BK business book.
Ngā marau:
Urunga tuihono:An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu: Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!