Five steps of outcome-based planning and evaluation for public libraries /

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Hlavní autoři: Gross, Melissa (Autor), Mediavilla, Cindy, 1953- (Autor), Walter, Virginia A. (Autor)
Médium: Elektronický zdroj E-kniha
Jazyk:angličtina
Vydáno: Chicago : ALA Editions, an imprint of the American Library Association, 2016.
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Obsah:
  • Outcomes, services and programs, and OBPE
  • Gathering information
  • Determining outcomes
  • Designing programs and services
  • Evaluating programs and services
  • Sharing results
  • Appendix A. Community assessment environmental scan : internal (library) factors
  • Appendix B. Community assessment environmental scan : external (community) factors
  • Appendix C. Community assessment : field questions to ask yourself
  • Appendix D. Community assessment : sample interview and focus group questions.