Gross, M., Mediavilla, C., & Walter, V. A. (2016). Five steps of outcome-based planning and evaluation for public libraries. ALA Editions, an imprint of the American Library Association.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Gross, Melissa, Cindy Mediavilla, و Virginia A. Walter. Five Steps of Outcome-based Planning and Evaluation for Public Libraries. Chicago: ALA Editions, an imprint of the American Library Association, 2016.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Gross, Melissa, et al. Five Steps of Outcome-based Planning and Evaluation for Public Libraries. ALA Editions, an imprint of the American Library Association, 2016.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.