APA-referens (7:e uppl.)
Gross, M., Mediavilla, C., & Walter, V. A. (2016). Five steps of outcome-based planning and evaluation for public libraries. ALA Editions, an imprint of the American Library Association.
Chicago-referens (17:e uppl.)
Gross, Melissa, Cindy Mediavilla, och Virginia A. Walter. Five Steps of Outcome-based Planning and Evaluation for Public Libraries. Chicago: ALA Editions, an imprint of the American Library Association, 2016.
MLA-referens (9:e uppl.)
Gross, Melissa, et al. Five Steps of Outcome-based Planning and Evaluation for Public Libraries. ALA Editions, an imprint of the American Library Association, 2016.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.