Anderson, K. E., & Cvetkovic, V. B. (2015). Reinventing reference: How libraries deliver value in the age of Google. ALA Editions.
Chicago Style (17th ed.) CitationAnderson, Katie Elson, and Vibiana Bowman Cvetkovic. Reinventing Reference: How Libraries Deliver Value in the Age of Google. Chicago, [Illinois]: ALA Editions, 2015.
MLA (9th ed.) CitationAnderson, Katie Elson, and Vibiana Bowman Cvetkovic. Reinventing Reference: How Libraries Deliver Value in the Age of Google. ALA Editions, 2015.
Warning: These citations may not always be 100% accurate.