De la O Hernandez-Lopez, M., & Fernández-Amaya, L. (2015). A multidisciplinary approach to service encounters. Koninklijke Brill.
芝加哥风格引文De la O Hernandez-Lopez, Maria, 与 Lucia Fernández-Amaya. A Multidisciplinary Approach to Service Encounters. Leiden, The Netherlands: Koninklijke Brill, 2015.
MLA引文De la O Hernandez-Lopez, Maria, 与 Lucia Fernández-Amaya. A Multidisciplinary Approach to Service Encounters. Koninklijke Brill, 2015.
警告：这些引文格式不一定是100％准确.