De la O Hernandez-Lopez, M., & Fernández-Amaya, L. (2015). A multidisciplinary approach to service encounters. Koninklijke Brill.
Dyfyniad Arddull ChicagoDe la O Hernandez-Lopez, Maria, and Lucia Fernández-Amaya. A Multidisciplinary Approach to Service Encounters. Leiden, The Netherlands: Koninklijke Brill, 2015.
Dyfyniad MLADe la O Hernandez-Lopez, Maria, and Lucia Fernández-Amaya. A Multidisciplinary Approach to Service Encounters. Koninklijke Brill, 2015.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.