Loeffler, B., & Church, B. T. (2015). The experience: The 5 principles of Disney service and relationship excellence. Wiley.
芝加哥风格引文Loeffler, Bruce, 与 Brian T. Church. The Experience: The 5 Principles of Disney Service and Relationship Excellence. Hoboken, New Jersey: Wiley, 2015.
MLA引文Loeffler, Bruce, 与 Brian T. Church. The Experience: The 5 Principles of Disney Service and Relationship Excellence. Wiley, 2015.
警告：这些引文格式不一定是100％准确.