Cruz, M. G., Peters, G. W., & Shevchenko, P. V. (2015). Fundamental aspects of operational risk and insurance analytics: A handbook of operational risk. Wiley.

Cruz, Marcelo G., Gareth W. Peters, and Pavel V. Shevchenko. Fundamental Aspects of Operational Risk and Insurance Analytics: A Handbook of Operational Risk. Hoboken, New Jersey: Wiley, 2015.

Cruz, Marcelo G., et al. Fundamental Aspects of Operational Risk and Insurance Analytics: A Handbook of Operational Risk. Wiley, 2015.