Cruz, M. G., Peters, G. W., & Shevchenko, P. V. (2015). Fundamental aspects of operational risk and insurance analytics: A handbook of operational risk. Wiley.
Citace podle Chicago (17th ed.)Cruz, Marcelo G., Gareth W. Peters, a Pavel V. Shevchenko. Fundamental Aspects of Operational Risk and Insurance Analytics: A Handbook of Operational Risk. Hoboken, New Jersey: Wiley, 2015.
Citace podle MLA (9th ed.)Cruz, Marcelo G., et al. Fundamental Aspects of Operational Risk and Insurance Analytics: A Handbook of Operational Risk. Wiley, 2015.
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