Hall, M. G. (2014). Problem management: An implementation guide for the real world. BCS The Chartered Institute for IT.
芝加哥风格引文Hall, Michael G. Problem Management: An Implementation Guide for the Real World. Wiltshire, England: BCS The Chartered Institute for IT, 2014.
MLA引文Hall, Michael G. Problem Management: An Implementation Guide for the Real World. BCS The Chartered Institute for IT, 2014.
警告：这些引文格式不一定是100％准确.