Hall, M. G. (2014). Problem management: An implementation guide for the real world. BCS The Chartered Institute for IT.
Chicagoスタイル(17版)引用形式Hall, Michael G. Problem Management: An Implementation Guide for the Real World. Wiltshire, England: BCS The Chartered Institute for IT, 2014.
MLA(9版)引用形式Hall, Michael G. Problem Management: An Implementation Guide for the Real World. BCS The Chartered Institute for IT, 2014.
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